{"id":25282,"date":"2021-01-13T13:51:42","date_gmt":"2021-01-13T12:51:42","guid":{"rendered":"https:\/\/www.artegic.com\/marketing-engineering\/marketing-engineering-finance\/"},"modified":"2025-06-25T09:08:51","modified_gmt":"2025-06-25T07:08:51","slug":"finance","status":"publish","type":"page","link":"https:\/\/www.elaine.io\/en\/solutions\/industries\/finance\/","title":{"rendered":"Finance | \/en\/solutions\/industries\/finance\/"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;top&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^39977|url^https:\/\/www.elaine.io\/wp-content\/uploads\/2024\/01\/BG_Slider_Burofrau.jpg|caption^null|alt^null|title^BG_Slider_B\u00fcrofrau|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; css=&#8221;.vc_custom_1705566084349{padding-top: 55px !important;padding-bottom: 55px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<div class=\"ult-spacer spacer-6a8ea74b7f3f8\" data-id=\"6a8ea74b7f3f8\" data-height=\"75\" data-height-mobile=\"75\" data-height-tab=\"75\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div id=\"ultimate-heading-19856a8ea74b7f448\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-19856a8ea74b7f448 uvc-7256  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-19856a8ea74b7f448 h1'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h1 style=\"--font-weight:theme;color:#ffffff;\">Elaine for finance<\/h1><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-19856a8ea74b7f448 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:35px;\",\"line-height\":\"desktop:45px;\"}'  style=\"font-weight:normal;color:#ffffff;\"><\/p>\n<p style=\"text-align: left;\">Valuable customer relationships and higher sales with Elaine.<\/p>\n<p><\/div><\/div><div class=\"ult-spacer spacer-6a8ea74b7f49d\" data-id=\"6a8ea74b7f49d\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-286d69a1810003b51600a3197e294540.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-286d69a1810003b51600a3197e294540 > i {\n  margin-right: 8px;\n}<\/style><div class=\"btn-align-left\"><a href=\"https:\/\/www.elaine.io\/en\/demo-elaine\/\" class=\"default-btn-shortcode dt-btn dt-btn-m link-hover-off \" id=\"default-btn-286d69a1810003b51600a3197e294540\" style=\"width:250px;\" title=\"REQUEST DEMO\"><span>REQUEST DEMO<\/span><\/a><\/div><div class=\"ult-spacer spacer-6a8ea74b7f560\" data-id=\"6a8ea74b7f560\" data-height=\"75\" data-height-mobile=\"75\" data-height-tab=\"75\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6a8ea74b7f57f\" data-id=\"6a8ea74b7f57f\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div id=\"ult-carousel-24490014476a8ea74b7f66d\" class=\"ult-carousel-wrapper   ult_horizontal\" data-gutter=\"15\" data-rtl=\"false\" ><div class=\"ult-carousel-5031991586a8ea74b7f5c0 \" >[vc_single_image image=&#8221;46914&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46965&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46912&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46910&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46896&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46908&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46904&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46967&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46971&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46898&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;]<\/div><\/div>\t\t\t<script type=\"text\/javascript\">\n\t\t\t\tjQuery(document).ready(function ($) {\n\t\t\t\t\tif( typeof jQuery('.ult-carousel-5031991586a8ea74b7f5c0').slick == \"function\"){\n\t\t\t\t\t\t$('.ult-carousel-5031991586a8ea74b7f5c0').slick({dots: false,autoplay: true,autoplaySpeed: \"1000\",speed: \"4000\",infinite: true,arrows: true,nextArrow: '<button type=\"button\" role=\"button\" aria-label=\"Next\" style=\"color:#ffffff; font-size:20px;\" class=\"slick-next default\"><i class=\"ultsl-arrow-right4\"><\/i><\/button>',prevArrow: '<button type=\"button\" role=\"button\" aria-label=\"Previous\" style=\"color:#ffffff; font-size:20px;\" class=\"slick-prev default\"><i class=\"ultsl-arrow-left4\"><\/i><\/button>',slidesToScroll:7,slidesToShow:7,swipe: true,draggable: true,touchMove: true,pauseOnHover: true,pauseOnFocus: false,responsive: [\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 1026,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 7,\n\t\t\t\t\t\t\t\tslidesToScroll: 7,  \n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 1025,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 3,\n\t\t\t\t\t\t\t\tslidesToScroll: 3\n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 760,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 2,\n\t\t\t\t\t\t\t\tslidesToScroll: 2\n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t],pauseOnDotsHover: true,customPaging: function(slider, i) {\n                   return '<i type=\"button\" style= \"color:#333333;\" class=\"ultsl-record\" data-role=\"none\"><\/i>';\n                },});\n\t\t\t\t\t}\n\t\t\t\t});\n\t\t\t<\/script>\n\t\t\t[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1595321971167{padding-top: 55px !important;padding-bottom: 55px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_row_inner][vc_column_inner]<div id=\"ultimate-heading-53066a8ea74b7f6c2\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-53066a8ea74b7f6c2 uvc-4967  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-53066a8ea74b7f6c2 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:10px;\">Stronger customer loyalty, high compliance standards and a better service experience<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-53066a8ea74b7f6c2 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/p>\n<p style=\"text-align: center;\">The financial sector is going through challenging times. Whether banking or insurance: Customer relationships are becoming increasingly digitalised. The point of sale is becoming less important while more and more services are being digitised.<\/p>\n<p style=\"text-align: center;\">The solution: utilise existing customer relationships better and make them more valuable. Make new customer acquisition and marketing processes more successful through automation. With an effective marketing team.<br \/>\nThis is possible with Elaine.<\/p>\n<p><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6a8ea74b7f6fa\" data-id=\"6a8ea74b7f6fa\" data-height=\"75\" data-height-mobile=\"75\" data-height-tab=\"75\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^46693|url^https:\/\/www.elaine.io\/wp-content\/uploads\/2025\/03\/Background_New-Design_transparent_wide-scaled.jpg|caption^null|alt^null|title^Background_New Design_transparent_wide|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; css=&#8221;.vc_custom_1743165498664{padding-top: 55px !important;padding-bottom: 55px !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.owl-carousel .owl-nav div {\n  width: 40px;\n  height: 40px;\n  border-radius: 500px;\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.owl-carousel .owl-nav div:before,\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.owl-carousel .owl-nav div:after {\n  border-width: 0px;\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.owl-carousel .owl-nav div.owl-prev {\n  top: 50%;\n  transform: 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.testimonial-avatar .no-avatar {\n  height: 260px;\n  border-color: rgba(0,0,0,0.15);\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testimonial-avatar .no-avatar:after {\n  color: rgba(0,0,0,0.15);\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testim-no-avatar {\n  border-color: rgba(0,0,0,0.15);\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testim-no-avatar svg {\n  fill: rgba(0,0,0,0.15);\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testimonial-avatar .no-avatar {\n  font-size: 260px;\n  width: 260px;\n}\n@media screen and (max-width: 992px) {\n  .testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4 .testimonial-content {\n    font-size: 18px;\n    line-height: 30px;\n  }\n}\n@media screen and (max-width: 768px) {\n  .testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4 .testimonial-content {\n    font-size: 16px;\n    line-height: 28px;\n  }\n}<\/style><div class=\"owl-carousel testimonials-carousel-shortcode dt-testimonials-shortcode dt-owl-carousel-call testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4 content-align-center layout-5 content-bg-off bullets-small-dot-stroke arrows-bg-off disable-arrows-hover-bg arrows-hover-bg-off  \" data-scroll-mode=\"1\" data-col-num=\"1\" data-wide-col-num=\"1\" data-laptop-col=\"1\" data-h-tablet-columns-num=\"1\" data-v-tablet-columns-num=\"1\" data-phone-columns-num=\"1\" data-auto-height=\"false\" data-col-gap=\"30\" data-stage-padding=\"0\" data-speed=\"600\" data-autoplay=\"true\" data-autoplay_speed=\"6000\" data-arrows=\"true\" data-bullet=\"false\" data-next-icon=\"icon-ar-017-r\" data-prev-icon=\"icon-ar-017-l\"><div class=\"testimonial-item\"><div class=\"testimonial-avatar\"><span class=\"testimonial-thumb layzr-bg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20260%20260&#39;%2F%3E\" data-src=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2024\/10\/Jan-Patrick-Turra_CosmosDirekt-260x260.jpg\" data-srcset=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2024\/10\/Jan-Patrick-Turra_CosmosDirekt-260x260.jpg 260w, https:\/\/www.elaine.io\/wp-content\/uploads\/2024\/10\/Jan-Patrick-Turra_CosmosDirekt-520x520.jpg 520w\" loading=\"eager\" style=\"--ratio: 260 \/ 260\" sizes=\"(max-width: 260px) 100vw, 260px\" width=\"260\" height=\"260\"   alt=\"\" \/><\/span><\/div><div class=\"content-wrap\"><div class=\"testimonial-vcard\"><div class=\"testimonial-name\"><span class=\"text-primary\">Jan Patrick Turra<\/span><br \/><\/div><div class=\"testimonial-position\"><span class=\"text-secondary color-secondary\">Head of Content Marketing, CosmosDirekt<\/span><\/div><\/div><div class=\"testimonial-content\"><p>With Elaine, we can send personalized content &amp; offers quickly and efficiently to the right customer segments, which increases the relevance of our customer communication. On the NPS scale, Elaine gets a nine from me for the product and a ten for the great support.<\/p>\n<\/div><\/div><\/div><div class=\"testimonial-item\"><div class=\"testimonial-avatar\"><span class=\"testimonial-thumb layzr-bg\"><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20260%20260&#39;%2F%3E\" data-src=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2023\/05\/VGR_IMG_4052-m-profil-260x260.jpg\" data-srcset=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2023\/05\/VGR_IMG_4052-m-profil-260x260.jpg 260w, https:\/\/www.elaine.io\/wp-content\/uploads\/2023\/05\/VGR_IMG_4052-m-profil-520x520.jpg 520w\" loading=\"eager\" style=\"--ratio: 260 \/ 260\" sizes=\"(max-width: 260px) 100vw, 260px\" width=\"260\" height=\"260\"   alt=\"\" \/><\/span><\/div><div class=\"content-wrap\"><div class=\"testimonial-vcard\"><div class=\"testimonial-name\"><span class=\"text-primary\">Valesca Gr\u00e4ber<\/span><br \/><\/div><div class=\"testimonial-position\"><span class=\"text-secondary color-secondary\">Digital Marketing Consultant, Key-Work <\/span><\/div><\/div><div class=\"testimonial-content\"><p>Elaine is the perfect tool for holistic, data-based email marketing. Transactional emails and complex automations offer a wide range of possibilities for an optimal customer-centric approach. And thanks to the extensive editor, personalised mailings can be designed in no time at all.<\/p>\n<\/div><\/div><\/div><div class=\"testimonial-item\"><div class=\"testimonial-avatar\"><span class=\"testimonial-thumb layzr-bg\"><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20260%20260&#39;%2F%3E\" data-src=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2023\/02\/Anika-Seidl_Teamleader-CRM-Loyalty-_Ravensburger-scaled-260x260.jpg\" data-srcset=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2023\/02\/Anika-Seidl_Teamleader-CRM-Loyalty-_Ravensburger-scaled-260x260.jpg 260w, https:\/\/www.elaine.io\/wp-content\/uploads\/2023\/02\/Anika-Seidl_Teamleader-CRM-Loyalty-_Ravensburger-scaled-520x520.jpg 520w\" loading=\"eager\" style=\"--ratio: 260 \/ 260\" sizes=\"(max-width: 260px) 100vw, 260px\" width=\"260\" height=\"260\"   alt=\"Anika-Seidl_Teamleader-CRM-&amp;-Loyalty _Ravensburger\" \/><\/span><\/div><div class=\"content-wrap\"><div class=\"testimonial-vcard\"><div class=\"testimonial-name\"><span class=\"text-primary\">Anika Seidl<\/span><br \/><\/div><div class=\"testimonial-position\"><span class=\"text-secondary color-secondary\">Teamleader CRM & Loyalty, Ravensburger<\/span><\/div><\/div><div class=\"testimonial-content\"><p>Elaine has given our email marketing a boost towards automation and personalisation, while simplifying our processes. Thanks to the flexible interface, the software could be embedded into our existing infrastructure.<\/p>\n<\/div><\/div><\/div><div class=\"testimonial-item\"><div class=\"testimonial-avatar\"><span class=\"testimonial-thumb layzr-bg\"><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20260%20260&#39;%2F%3E\" data-src=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Marco_M\u00fcller-260x260.jpg\" data-srcset=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Marco_M\u00fcller-260x260.jpg 260w, https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Marco_M\u00fcller.jpg 370w\" loading=\"eager\" style=\"--ratio: 260 \/ 260\" sizes=\"(max-width: 260px) 100vw, 260px\" width=\"260\" height=\"260\"   alt=\"Marco M\u00fcller\" \/><\/span><\/div><div class=\"content-wrap\"><div class=\"testimonial-vcard\"><div class=\"testimonial-name\"><span class=\"text-primary\">Marco M\u00fcller<\/span><br \/><\/div><div class=\"testimonial-position\"><span class=\"text-secondary color-secondary\">Expertise Lead in the area Base & Core Services , ING Germany<\/span><\/div><\/div><div class=\"testimonial-content\"><p>Elaine convinced us both with know-how and many years of experience in real-time marketing automation as well as with high compliance and enterprise IT standards.<\/p>\n<\/div><\/div><\/div><div class=\"testimonial-item\"><div class=\"testimonial-avatar\"><span class=\"testimonial-thumb layzr-bg\"><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20260%20260&#39;%2F%3E\" data-src=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Melanie_Morsch-260x260.jpg\" data-srcset=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Melanie_Morsch-260x260.jpg 260w, https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Melanie_Morsch.jpg 370w\" loading=\"eager\" style=\"--ratio: 260 \/ 260\" sizes=\"(max-width: 260px) 100vw, 260px\" width=\"260\" height=\"260\"   alt=\"Melanie Morsch\" \/><\/span><\/div><div class=\"content-wrap\"><div class=\"testimonial-vcard\"><div class=\"testimonial-name\"><span class=\"text-primary\">Melanie Morsch<\/span><br \/><\/div><div class=\"testimonial-position\"><span class=\"text-secondary color-secondary\">Digital Customer Experience Manager, CosmosDirekt<\/span><\/div><\/div><div class=\"testimonial-content\"><p>In Elaine we have found the right partner to make even better use of our customer data and to make our digital dialogue marketing even more customer-centric and efficient.<\/p>\n<\/div><\/div><\/div><div class=\"testimonial-item\"><div class=\"testimonial-avatar\"><span class=\"testimonial-thumb layzr-bg\"><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20260%20260&#39;%2F%3E\" data-src=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Robert_Dube-260x260.jpg\" data-srcset=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Robert_Dube-260x260.jpg 260w, https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Robert_Dube.jpg 370w\" loading=\"eager\" style=\"--ratio: 260 \/ 260\" sizes=\"(max-width: 260px) 100vw, 260px\" width=\"260\" height=\"260\"   alt=\"Robert Dube\" \/><\/span><\/div><div class=\"content-wrap\"><div class=\"testimonial-vcard\"><div class=\"testimonial-name\"><span class=\"text-primary\">Robert Dube<\/span><br \/><\/div><div class=\"testimonial-position\"><span class=\"text-secondary color-secondary\">Head of Video On Demand, RTL Interactive<\/span><\/div><\/div><div class=\"testimonial-content\"><p>ELAINE has supported us from the very beginning with its well-founded experience, both in their expertise for digital customer communication as well as with the necessary technical solution competence.<\/p>\n<\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6a8ea74b86997\" data-id=\"6a8ea74b86997\" data-height=\"75\" data-height-mobile=\"75\" data-height-tab=\"75\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1595322022858{padding-top: 55px !important;padding-bottom: 55px !important;}&#8221;][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;content-row&#8221;][vc_column_inner el_class=&#8221;text-col&#8221; width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-65176a8ea74b869cb\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-65176a8ea74b869cb uvc-503  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-65176a8ea74b869cb h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:10px;\">Reduce cost of acquisition &amp; process<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-65176a8ea74b869cb .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">The creation and optimisation of a customer-centric customer experience increases complexity and therefore costs. However, the marketing budget and marketing resources often do not grow in line with this.<\/p>\n<p>Automate your customer approach and marketing processes effectively with Elaine: individual product recommendations, online and POS coupons, personalised special offers, lifecycle automation such as welcome routes, consent management, birthday approaches, shopping basket abandonment as well as customer loyalty measures and customer-centric transaction communication.<\/div><\/div>[\/vc_column_inner][vc_column_inner el_class=&#8221;image-col&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1746795537509{background-image: url(https:\/\/www.elaine.io\/wp-content\/uploads\/2025\/05\/elaine-content-ne.png?id=49515) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221;][vc_single_image image=&#8221;49523&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1746795522345{margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6a8ea74b86a09\" data-id=\"6a8ea74b86a09\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row content_placement=&#8221;top&#8221; css=&#8221;.vc_custom_1705394406617{padding-top: 55px !important;padding-bottom: 55px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; css=&#8221;.vc_custom_1698672922259{padding-right: 20px !important;}&#8221;][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1698672998720{background-color: #ffffff !important;border-radius: 5px !important;}&#8221;]<div class=\"ult-content-box-container \" >\t\t<div class=\"ult-content-box\" style=\"background-color:#F2EBE3;box-shadow: 0px 5px 15px 5px #ededed none;border-style:solid;border-width:1px;border-radius:20px;border-color:#ffffff;padding:25px;-webkit-transition: all 700ms ease;-moz-transition: all 700ms ease;-ms-transition: all 700ms ease;-o-transition: all 700ms ease;transition: all 700ms ease;\"  data-hover_box_shadow=\" 0px 5px 15px 10px #ededed \"     data-bg=\"#F2EBE3\"  data-border_color=\"#ffffff\" ><div class=\"stats-block stats-top  \"><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\"><\/div><\/div><\/div><div class=\"stats-desc\" id=\"counter-responsv-wrap-3542\"><div id=\"counter_33912057606a8ea74b86c08\" data-id=\"counter_33912057606a8ea74b86c08\"  data-ultimate-target='#counter-responsv-wrap-3542 .stats-number'  data-responsive-json-new='{\"font-size\":\"desktop:48px;\",\"line-height\":\"\"}'  class=\"stats-number ult-responsive\" style=\"  font-weight:bold;\" data-speed=\"3\" data-counter-value=\"90\" data-separator=\",\" data-decimal=\".\">0<\/div><div class=\"counter_suffix mycust ult-responsive\"  data-ultimate-target='#counter-responsv-wrap-3542 .mycust'  data-responsive-json-new='{\"font-size\":\"desktop:48px;\",\"line-height\":\"\"}'  style=\" font-weight:bold;color:\">%<\/div><div id=\"title-counter_33912057606a8ea74b86c08\"  data-ultimate-target='#counter-responsv-wrap-3542 .stats-text'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:28px;\"}'  class=\"stats-text ult-responsive\" style=\"font-size:px;  \">of marketers see a customised customer experience as the key to user success.<\/div><\/div><\/div>\t\t<\/div><\/div><div class=\"ult-spacer spacer-6a8ea74b86c38\" data-id=\"6a8ea74b86c38\" data-height=\"25\" data-height-mobile=\"25\" data-height-tab=\"25\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1698673003033{background-color: #ffffff !important;border-radius: 5px !important;}&#8221;]<div class=\"ult-content-box-container \" >\t\t<div class=\"ult-content-box\" style=\"background-color:#F2EBE3;box-shadow: 0px 5px 15px 5px #ededed none;border-style:solid;border-width:1px;border-radius:20px;border-color:#ffffff;padding:25px;-webkit-transition: all 700ms ease;-moz-transition: all 700ms ease;-ms-transition: all 700ms ease;-o-transition: all 700ms ease;transition: all 700ms ease;\"  data-hover_box_shadow=\" 0px 5px 15px 10px #ededed \"     data-bg=\"#F2EBE3\"  data-border_color=\"#ffffff\" ><div class=\"stats-block stats-top  \"><div class=\"aio-icon-top\"><div class=\"ult-just-icon-wrapper  \"><div class=\"align-icon\" style=\"text-align:center;\"><\/div><\/div><\/div><div class=\"stats-desc\" id=\"counter-responsv-wrap-6271\"><div class=\"counter_prefix mycust ult-responsive\"  data-ultimate-target='#counter-responsv-wrap-6271 .mycust'  data-responsive-json-new='{\"font-size\":\"desktop:48px;\",\"line-height\":\"\"}'  style=\" font-weight:bold;color:\">...<\/div><div id=\"counter_19801517426a8ea74b86d04\" data-id=\"counter_19801517426a8ea74b86d04\"  data-ultimate-target='#counter-responsv-wrap-6271 .stats-number'  data-responsive-json-new='{\"font-size\":\"desktop:48px;\",\"line-height\":\"\"}'  class=\"stats-number ult-responsive\" style=\"  font-weight:bold;\" data-speed=\"3\" data-counter-value=\"20\" data-separator=\",\" data-decimal=\".\">0<\/div><div class=\"counter_suffix mycust ult-responsive\"  data-ultimate-target='#counter-responsv-wrap-6271 .mycust'  data-responsive-json-new='{\"font-size\":\"desktop:48px;\",\"line-height\":\"\"}'  style=\" font-weight:bold;color:\">%<\/div><div id=\"title-counter_19801517426a8ea74b86d04\"  data-ultimate-target='#counter-responsv-wrap-6271 .stats-text'  data-responsive-json-new='{\"font-size\":\"desktop:16px;\",\"line-height\":\"desktop:28px;\"}'  class=\"stats-text ult-responsive\" style=\"font-size:px;  \">of users really feel perceived as individuals<\/div><\/div><\/div><div class=\"ult-spacer spacer-6a8ea74b86d1e\" data-id=\"6a8ea74b86d1e\" data-height=\"27\" data-height-mobile=\"27\" data-height-tab=\"27\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div class=\"ult-spacer spacer-6a8ea74b86d2f\" data-id=\"6a8ea74b86d2f\" data-height=\"27\" data-height-mobile=\"27\" data-height-tab=\"27\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>\t\t<\/div><\/div><div class=\"ult-spacer spacer-6a8ea74b86d46\" data-id=\"6a8ea74b86d46\" data-height=\"25\" data-height-mobile=\"25\" data-height-tab=\"25\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-6356a8ea74b86d65\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-6356a8ea74b86d65 uvc-3989  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-6356a8ea74b86d65 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:10px;\">Improve customer experience<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-6356a8ea74b86d65 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">Customer centricity &amp; personalisation for a perfect customer experience succeeds with Elaine on all channels and across all entities of an organisation. Depending on the context, this includes both local market-specific offers and content customised according to customer preferences.<\/p>\n<p>Use a variety of zero and first-party data to align both marketing and transactional communication more closely with customer needs.<\/div><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6a8ea74b86d94\" data-id=\"6a8ea74b86d94\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1595322022858{padding-top: 55px !important;padding-bottom: 55px !important;}&#8221;][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;content-row&#8221;][vc_column_inner el_class=&#8221;text-col&#8221; width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-72926a8ea74b86db0\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-72926a8ea74b86db0 uvc-4946  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-72926a8ea74b86db0 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:10px;\">High standards for data protection &amp; compliance<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-72926a8ea74b86db0 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">Users are becoming increasingly sensitive to data protection and data security. This is especially true for companies that operate with sensitive data such as financial data or health data.<\/p>\n<p>The aim is to gain and strengthen user trust by implementing technical and organisational measures in the area of data protection and data security. Creating trust by establishing a high level of protection and transparent communication is also an advantage over new competitors in the market.<\/div><\/div>[\/vc_column_inner][vc_column_inner el_class=&#8221;image-col&#8221; width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;41203&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1705684264697{padding-top: 10px !important;padding-bottom: 10px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6a8ea74b86dd7\" data-id=\"6a8ea74b86dd7\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;top&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^46922|url^https:\/\/www.elaine.io\/wp-content\/uploads\/2025\/04\/Background_New-Design-scaled.jpg|caption^null|alt^null|title^Background_New Design|description^null&#8221; bg_override=&#8221;full&#8221;][vc_column]<div class=\"ult-spacer spacer-6a8ea74b86dea\" data-id=\"6a8ea74b86dea\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_row_inner css=&#8221;.vc_custom_1642580776910{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-91316a8ea74b86e05\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-91316a8ea74b86e05 uvc-2052  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-91316a8ea74b86e05 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;color:#ffffff;margin-bottom:15px;\">Book a demo<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-91316a8ea74b86e05 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;color:#ffffff;margin-bottom:30px;\"><\/p>\n<p style=\"text-align: center;\">Book a demo tour now and see Elaine&#8217;s real-time marketing automation services for yourself.<\/p>\n<p><\/div><\/div><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-323c6d7996b6b785e9a9d459ae04de14 {\n  border-radius: 5px;\n  font-size: 16px;\n  line-height: 18px;\n}\n.btn-shadow#default-btn-323c6d7996b6b785e9a9d459ae04de14 {\n  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width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6a8ea74b86eaa\" data-id=\"6a8ea74b86eaa\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner][vc_column_inner]<div id=\"ultimate-heading-25176a8ea74b86ec7\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-25176a8ea74b86ec7 uvc-1891  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-25176a8ea74b86ec7 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:10px;\">Elaine for finance benefifts<\/h2><\/div><\/div><div class=\"ult-spacer spacer-6a8ea74b86eeb\" data-id=\"6a8ea74b86eeb\" data-height=\"25\" data-height-mobile=\"25\" data-height-tab=\"25\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"standard-arrow list-divider bullet-top\"><ul>\n<li><strong>Tap into customer data:<\/strong> Make your customer data legally usable for your marketing communication.<\/li>\n<li><strong>Avoid churn:<\/strong> Recognise customers at risk of churn and respond with automated prevention and reactivation measures.<\/li>\n<li><strong>Emphasise compliance:<\/strong> Use high compliance standards as a competitive advantage.<\/li>\n<li><strong>Establish more direct customer contact:<\/strong> Enable sales partners to conduct their own digital dialogue marketing with local offers.<\/li>\n<\/ul>\n<\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/2&#8243;]<div class=\"standard-arrow list-divider bullet-top\"><ul>\n<li><strong>Increase service quality:<\/strong> Accompany all service processes, e.g. contract conclusions, with high-quality transactional communication.<\/li>\n<li><strong>Expand customer relationships:<\/strong> Send automated, individualised cross-sell and upsell campaigns for new or higher-priced services.<\/li>\n<li><strong>Smoothly create legal certainty:<\/strong> Implement legal requirements without affecting your marketing processes.<\/li>\n<li><strong>Optimise communication:<\/strong> Improve your communication for individual customer segments step by step with extensive testing options.<\/li>\n<\/ul>\n<\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6a8ea74b86f6b\" data-id=\"6a8ea74b86f6b\" data-height=\"100\" data-height-mobile=\"100\" data-height-tab=\"100\" 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