{"id":45712,"date":"2025-04-15T09:11:11","date_gmt":"2025-04-15T07:11:11","guid":{"rendered":"https:\/\/www.elaine.io\/?page_id=45712"},"modified":"2025-10-06T11:23:28","modified_gmt":"2025-10-06T09:23:28","slug":"loyalty","status":"publish","type":"page","link":"https:\/\/www.elaine.io\/en\/solutions\/industries\/loyalty\/","title":{"rendered":"Loyalty | \/en\/solutions\/industries\/loyalty\/"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\"><p>[vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;top&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^40652|url^https:\/\/www.elaine.io\/wp-content\/uploads\/2024\/01\/BG_Slider_Betonmauer.jpg|caption^null|alt^null|title^BG_Slider_Betonmauer|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; css=&#8221;.vc_custom_1746539788150{padding-top: 55px !important;padding-bottom: 55px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<div class=\"ult-spacer spacer-6aa0d8f7f04cc\" data-id=\"6aa0d8f7f04cc\" data-height=\"75\" data-height-mobile=\"75\" data-height-tab=\"75\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div id=\"ultimate-heading-94006aa0d8f7f0518\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-94006aa0d8f7f0518 uvc-3886  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-94006aa0d8f7f0518 h1'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h1 style=\"--font-weight:theme;color:#ffffff;\">Elaine for loyalty<\/h1><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-94006aa0d8f7f0518 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"desktop:35px;\",\"line-height\":\"desktop:45px;\"}'  style=\"font-weight:normal;color:#ffffff;\"><\/p>\n<p style=\"text-align: left;\">Personalised approach, loyal customers and sustainable growth with Elaine.<\/p>\n<p><\/div><\/div><div class=\"ult-spacer spacer-6aa0d8f7f055d\" data-id=\"6aa0d8f7f055d\" data-height=\"15\" data-height-mobile=\"15\" data-height-tab=\"15\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-286d69a1810003b51600a3197e294540.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-286d69a1810003b51600a3197e294540 > i {\n  margin-right: 8px;\n}<\/style><div class=\"btn-align-left\"><a href=\"https:\/\/www.elaine.io\/en\/demo-elaine\/\" class=\"default-btn-shortcode dt-btn dt-btn-m link-hover-off \" id=\"default-btn-286d69a1810003b51600a3197e294540\" style=\"width:250px;\" title=\"REQUEST DEMO\"><span>REQUEST DEMO<\/span><\/a><\/div><div class=\"ult-spacer spacer-6aa0d8f7f0615\" data-id=\"6aa0d8f7f0615\" data-height=\"75\" data-height-mobile=\"75\" data-height-tab=\"75\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][vc_column width=&#8221;1\/2&#8243;][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6aa0d8f7f062e\" data-id=\"6aa0d8f7f062e\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div><div id=\"ult-carousel-10217338256aa0d8f7f071b\" class=\"ult-carousel-wrapper   ult_horizontal\" data-gutter=\"15\" data-rtl=\"false\" ><div class=\"ult-carousel-15762653396aa0d8f7f066c \" >[vc_single_image image=&#8221;46914&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46965&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46912&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46910&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46896&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46908&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46904&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46967&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46971&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;][vc_single_image image=&#8221;46898&#8243; alignment=&#8221;center&#8221; css=&#8221;&#8221;]<\/div><\/div>\t\t\t<script type=\"text\/javascript\">\n\t\t\t\tjQuery(document).ready(function ($) {\n\t\t\t\t\tif( typeof jQuery('.ult-carousel-15762653396aa0d8f7f066c').slick == \"function\"){\n\t\t\t\t\t\t$('.ult-carousel-15762653396aa0d8f7f066c').slick({dots: false,autoplay: true,autoplaySpeed: \"1000\",speed: \"4000\",infinite: true,arrows: true,nextArrow: '<button type=\"button\" role=\"button\" aria-label=\"Next\" style=\"color:#ffffff; font-size:20px;\" class=\"slick-next default\"><i class=\"ultsl-arrow-right4\"><\/i><\/button>',prevArrow: '<button type=\"button\" role=\"button\" aria-label=\"Previous\" style=\"color:#ffffff; font-size:20px;\" class=\"slick-prev default\"><i class=\"ultsl-arrow-left4\"><\/i><\/button>',slidesToScroll:7,slidesToShow:7,swipe: true,draggable: true,touchMove: true,pauseOnHover: true,pauseOnFocus: false,responsive: [\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 1026,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 7,\n\t\t\t\t\t\t\t\tslidesToScroll: 7,  \n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 1025,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 3,\n\t\t\t\t\t\t\t\tslidesToScroll: 3\n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t},\n\t\t\t\t\t\t\t{\n\t\t\t\t\t\t\t  breakpoint: 760,\n\t\t\t\t\t\t\t  settings: {\n\t\t\t\t\t\t\t\tslidesToShow: 2,\n\t\t\t\t\t\t\t\tslidesToScroll: 2\n\t\t\t\t\t\t\t  }\n\t\t\t\t\t\t\t}\n\t\t\t\t\t\t],pauseOnDotsHover: true,customPaging: function(slider, i) {\n                   return '<i type=\"button\" style= \"color:#333333;\" class=\"ultsl-record\" data-role=\"none\"><\/i>';\n                },});\n\t\t\t\t\t}\n\t\t\t\t});\n\t\t\t<\/script>\n\t\t\t[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1595321971167{padding-top: 55px !important;padding-bottom: 55px !important;}&#8221;][vc_column width=&#8221;1\/6&#8243;][\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_row_inner][vc_column_inner]<div id=\"ultimate-heading-59456aa0d8f7f0774\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-59456aa0d8f7f0774 uvc-9730  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-59456aa0d8f7f0774 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:10px;\">Increased customer loyalty, higher sales and improved service experience<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-59456aa0d8f7f0774 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\"><\/p>\n<p style=\"text-align: center;\">The loyalty industry is struggling to inspire customers with relevant, personalised offers while implementing effective strategies for long-term customer retention in an increasingly digitalised world. Elaine helps brands develop loyal customer relationships with high customer lifetime value.<\/p>\n<p><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6aa0d8f7f07aa\" data-id=\"6aa0d8f7f07aa\" data-height=\"75\" data-height-mobile=\"75\" data-height-tab=\"75\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^46693|url^https:\/\/www.elaine.io\/wp-content\/uploads\/2025\/03\/Background_New-Design_transparent_wide-scaled.jpg|caption^null|alt^null|title^Background_New Design_transparent_wide|description^null&#8221; bg_image_repeat=&#8221;no-repeat&#8221; css=&#8221;.vc_custom_1743165498664{padding-top: 55px !important;padding-bottom: 55px !important;}&#8221;][vc_column][vc_row_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][vc_row_inner][vc_column_inner]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.owl-carousel .owl-nav div {\n  width: 40px;\n  height: 40px;\n  border-radius: 500px;\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.owl-carousel .owl-nav div:before,\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.owl-carousel .owl-nav div:after {\n  border-width: 0px;\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.owl-carousel .owl-nav div.owl-prev {\n  top: 50%;\n  transform: translateY(calc(-50% + 0px));\n  left: 0px;\n}\n@media all and (-ms-high-contrast: none) {\n  .testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.owl-carousel .owl-nav div.owl-prev {\n    transform: translateY(-50%);\n    margin-top: 0px;\n  }\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.owl-carousel .owl-nav div.owl-prev i {\n  padding: 0px 0px 0px 0px;\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.owl-carousel .owl-nav div.owl-next {\n  top: 50%;\n  transform: translateY(calc(-50% + 0px));\n  right: 0px;\n}\n@media all and (-ms-high-contrast: none) {\n  .testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.owl-carousel .owl-nav div.owl-next {\n    transform: translateY(-50%);\n    margin-top: 0px;\n  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.owl-prev {\n    top: 50%;\n    transform: translateY(calc(-50% + 0px));\n    left: -18px;\n  }\n  .testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.reposition-arrows.owl-carousel .owl-nav .owl-next {\n    top: 50%;\n    transform: translateY(calc(-50% + 0px));\n    right: -18px;\n  }\n}\n@media screen and (max-width: 778px) and all and (-ms-high-contrast: none) {\n  .testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.reposition-arrows.owl-carousel .owl-nav .owl-prev {\n    transform: translateY(-50%);\n    margin-top: 0px;\n  }\n}\n@media screen and (max-width: 778px) and all and (-ms-high-contrast: none) {\n  .testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.reposition-arrows.owl-carousel .owl-nav .owl-next {\n    transform: translateY(-50%);\n    margin-top: 0px;\n  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span,\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testimonial-avatar img {\n  max-width: 260px;\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4 .dt-css-grid .testimonial-avatar img,\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4 .dt-css-grid .testimonial-avatar svg {\n  max-width: 100%;\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.layout-5:not(.hide-testimonial-avatar) .content-wrap,\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4.layout-6:not(.hide-testimonial-avatar) .content-wrap {\n  width: calc(100% - 260px - 40px - 2px);\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4 .testimonial-content {\n  margin-bottom: 15px;\n  font-size: 32px;\n  line-height: 42px;\n  color: #000000;\n  background: none;\n  font-style: italic;\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testimonial-avatar,\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testimonial-avatar a.rollover,\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testimonial-avatar a.rollover *,\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testimonial-avatar img,\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testimonial-avatar .no-avatar,\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testim-no-avatar {\n  border-radius: 100px;\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testimonial-avatar .no-avatar {\n  height: 260px;\n  border-color: rgba(0,0,0,0.15);\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testimonial-avatar .no-avatar:after {\n  color: rgba(0,0,0,0.15);\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testim-no-avatar {\n  border-color: rgba(0,0,0,0.15);\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testim-no-avatar svg {\n  fill: rgba(0,0,0,0.15);\n}\n.testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4  .testimonial-avatar .no-avatar {\n  font-size: 260px;\n  width: 260px;\n}\n@media screen and (max-width: 992px) {\n  .testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4 .testimonial-content {\n    font-size: 18px;\n    line-height: 30px;\n  }\n}\n@media screen and (max-width: 768px) {\n  .testimonials-carousel-shortcode.testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4 .testimonial-content {\n    font-size: 16px;\n    line-height: 28px;\n  }\n}<\/style><div class=\"owl-carousel testimonials-carousel-shortcode dt-testimonials-shortcode dt-owl-carousel-call testimonials-carousel-shortcode-id-9b80fe77ca8bc3609741d8678cc513e4 content-align-center layout-5 content-bg-off bullets-small-dot-stroke arrows-bg-off disable-arrows-hover-bg arrows-hover-bg-off  \" data-scroll-mode=\"1\" data-col-num=\"1\" data-wide-col-num=\"1\" data-laptop-col=\"1\" data-h-tablet-columns-num=\"1\" data-v-tablet-columns-num=\"1\" data-phone-columns-num=\"1\" data-auto-height=\"false\" data-col-gap=\"30\" data-stage-padding=\"0\" data-speed=\"600\" data-autoplay=\"true\" data-autoplay_speed=\"6000\" data-arrows=\"true\" data-bullet=\"false\" data-next-icon=\"icon-ar-017-r\" data-prev-icon=\"icon-ar-017-l\"><div class=\"testimonial-item\"><div class=\"testimonial-avatar\"><span class=\"testimonial-thumb layzr-bg\"><img fetchpriority=\"high\" decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20260%20260&#39;%2F%3E\" data-src=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2024\/10\/Jan-Patrick-Turra_CosmosDirekt-260x260.jpg\" data-srcset=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2024\/10\/Jan-Patrick-Turra_CosmosDirekt-260x260.jpg 260w, https:\/\/www.elaine.io\/wp-content\/uploads\/2024\/10\/Jan-Patrick-Turra_CosmosDirekt-520x520.jpg 520w\" loading=\"eager\" style=\"--ratio: 260 \/ 260\" sizes=\"(max-width: 260px) 100vw, 260px\" width=\"260\" height=\"260\"   alt=\"\" \/><\/span><\/div><div class=\"content-wrap\"><div class=\"testimonial-vcard\"><div class=\"testimonial-name\"><span class=\"text-primary\">Jan Patrick Turra<\/span><br \/><\/div><div class=\"testimonial-position\"><span class=\"text-secondary color-secondary\">Head of Content Marketing, CosmosDirekt<\/span><\/div><\/div><div class=\"testimonial-content\"><p>With Elaine, we can send personalized content &amp; offers quickly and efficiently to the right customer segments, which increases the relevance of our customer communication. On the NPS scale, Elaine gets a nine from me for the product and a ten for the great support.<\/p>\n<\/div><\/div><\/div><div class=\"testimonial-item\"><div class=\"testimonial-avatar\"><span class=\"testimonial-thumb layzr-bg\"><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20260%20260&#39;%2F%3E\" data-src=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2023\/05\/VGR_IMG_4052-m-profil-260x260.jpg\" data-srcset=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2023\/05\/VGR_IMG_4052-m-profil-260x260.jpg 260w, https:\/\/www.elaine.io\/wp-content\/uploads\/2023\/05\/VGR_IMG_4052-m-profil-520x520.jpg 520w\" loading=\"eager\" style=\"--ratio: 260 \/ 260\" sizes=\"(max-width: 260px) 100vw, 260px\" width=\"260\" height=\"260\"   alt=\"\" \/><\/span><\/div><div class=\"content-wrap\"><div class=\"testimonial-vcard\"><div class=\"testimonial-name\"><span class=\"text-primary\">Valesca Gr\u00e4ber<\/span><br \/><\/div><div class=\"testimonial-position\"><span class=\"text-secondary color-secondary\">Digital Marketing Consultant, Key-Work <\/span><\/div><\/div><div class=\"testimonial-content\"><p>Elaine is the perfect tool for holistic, data-based email marketing. Transactional emails and complex automations offer a wide range of possibilities for an optimal customer-centric approach. And thanks to the extensive editor, personalised mailings can be designed in no time at all.<\/p>\n<\/div><\/div><\/div><div class=\"testimonial-item\"><div class=\"testimonial-avatar\"><span class=\"testimonial-thumb layzr-bg\"><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20260%20260&#39;%2F%3E\" data-src=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2023\/02\/Anika-Seidl_Teamleader-CRM-Loyalty-_Ravensburger-scaled-260x260.jpg\" data-srcset=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2023\/02\/Anika-Seidl_Teamleader-CRM-Loyalty-_Ravensburger-scaled-260x260.jpg 260w, https:\/\/www.elaine.io\/wp-content\/uploads\/2023\/02\/Anika-Seidl_Teamleader-CRM-Loyalty-_Ravensburger-scaled-520x520.jpg 520w\" loading=\"eager\" style=\"--ratio: 260 \/ 260\" sizes=\"(max-width: 260px) 100vw, 260px\" width=\"260\" height=\"260\"   alt=\"Anika-Seidl_Teamleader-CRM-&amp;-Loyalty _Ravensburger\" \/><\/span><\/div><div class=\"content-wrap\"><div class=\"testimonial-vcard\"><div class=\"testimonial-name\"><span class=\"text-primary\">Anika Seidl<\/span><br \/><\/div><div class=\"testimonial-position\"><span class=\"text-secondary color-secondary\">Teamleader CRM & Loyalty, Ravensburger<\/span><\/div><\/div><div class=\"testimonial-content\"><p>Elaine has given our email marketing a boost towards automation and personalisation, while simplifying our processes. Thanks to the flexible interface, the software could be embedded into our existing infrastructure.<\/p>\n<\/div><\/div><\/div><div class=\"testimonial-item\"><div class=\"testimonial-avatar\"><span class=\"testimonial-thumb layzr-bg\"><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20260%20260&#39;%2F%3E\" data-src=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Marco_M\u00fcller-260x260.jpg\" data-srcset=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Marco_M\u00fcller-260x260.jpg 260w, https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Marco_M\u00fcller.jpg 370w\" loading=\"eager\" style=\"--ratio: 260 \/ 260\" sizes=\"(max-width: 260px) 100vw, 260px\" width=\"260\" height=\"260\"   alt=\"Marco M\u00fcller\" \/><\/span><\/div><div class=\"content-wrap\"><div class=\"testimonial-vcard\"><div class=\"testimonial-name\"><span class=\"text-primary\">Marco M\u00fcller<\/span><br \/><\/div><div class=\"testimonial-position\"><span class=\"text-secondary color-secondary\">Expertise Lead in the area Base & Core Services , ING Germany<\/span><\/div><\/div><div class=\"testimonial-content\"><p>Elaine convinced us both with know-how and many years of experience in real-time marketing automation as well as with high compliance and enterprise IT standards.<\/p>\n<\/div><\/div><\/div><div class=\"testimonial-item\"><div class=\"testimonial-avatar\"><span class=\"testimonial-thumb layzr-bg\"><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20260%20260&#39;%2F%3E\" data-src=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Melanie_Morsch-260x260.jpg\" data-srcset=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Melanie_Morsch-260x260.jpg 260w, https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Melanie_Morsch.jpg 370w\" loading=\"eager\" style=\"--ratio: 260 \/ 260\" sizes=\"(max-width: 260px) 100vw, 260px\" width=\"260\" height=\"260\"   alt=\"Melanie Morsch\" \/><\/span><\/div><div class=\"content-wrap\"><div class=\"testimonial-vcard\"><div class=\"testimonial-name\"><span class=\"text-primary\">Melanie Morsch<\/span><br \/><\/div><div class=\"testimonial-position\"><span class=\"text-secondary color-secondary\">Digital Customer Experience Manager, CosmosDirekt<\/span><\/div><\/div><div class=\"testimonial-content\"><p>In Elaine we have found the right partner to make even better use of our customer data and to make our digital dialogue marketing even more customer-centric and efficient.<\/p>\n<\/div><\/div><\/div><div class=\"testimonial-item\"><div class=\"testimonial-avatar\"><span class=\"testimonial-thumb layzr-bg\"><img decoding=\"async\" class=\"preload-me owl-lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%20260%20260&#39;%2F%3E\" data-src=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Robert_Dube-260x260.jpg\" data-srcset=\"https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Robert_Dube-260x260.jpg 260w, https:\/\/www.elaine.io\/wp-content\/uploads\/2020\/05\/Testimonial_Robert_Dube.jpg 370w\" loading=\"eager\" style=\"--ratio: 260 \/ 260\" sizes=\"(max-width: 260px) 100vw, 260px\" width=\"260\" height=\"260\"   alt=\"Robert Dube\" \/><\/span><\/div><div class=\"content-wrap\"><div class=\"testimonial-vcard\"><div class=\"testimonial-name\"><span class=\"text-primary\">Robert Dube<\/span><br \/><\/div><div class=\"testimonial-position\"><span class=\"text-secondary color-secondary\">Head of Video On Demand, RTL Interactive<\/span><\/div><\/div><div class=\"testimonial-content\"><p>ELAINE has supported us from the very beginning with its well-founded experience, both in their expertise for digital customer communication as well as with the necessary technical solution competence.<\/p>\n<\/div><\/div><\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6aa0d8f8036cd\" data-id=\"6aa0d8f8036cd\" data-height=\"75\" data-height-mobile=\"75\" data-height-tab=\"75\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1595322022858{padding-top: 55px !important;padding-bottom: 55px !important;}&#8221;][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;content-row&#8221;][vc_column_inner el_class=&#8221;text-col&#8221; width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-75826aa0d8f8036fa\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-75826aa0d8f8036fa uvc-7172  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-75826aa0d8f8036fa h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:10px;\">Increase customer lifetime value<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-75826aa0d8f8036fa .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">With Elaine, customer lifetime value is increased through highly individualised campaigns and automated measures along the entire customer journey.<\/p>\n<p>These include personalised special offers, lifecycle automations such as welcome routes and shopping cart abandoners, customer retention measures, and customer-centric transactional communication.<\/div><\/div>[\/vc_column_inner][vc_column_inner el_class=&#8221;image-col&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1746795828255{background-image: url(https:\/\/www.elaine.io\/wp-content\/uploads\/2025\/05\/elaine-content-ne.png?id=49515) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221;][vc_single_image image=&#8221;46331&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1746811498847{padding-top: 10px !important;padding-bottom: 10px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6aa0d8f80372f\" data-id=\"6aa0d8f80372f\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1595322022858{padding-top: 55px !important;padding-bottom: 55px !important;}&#8221;][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;content-row&#8221;][vc_column_inner el_class=&#8221;image-col&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1746795878453{background-image: url(https:\/\/www.elaine.io\/wp-content\/uploads\/2025\/05\/elaine-content-sw.png?id=49504) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221;][vc_single_image image=&#8221;49744&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1746795864992{margin-bottom: 0px !important;padding-top: 0px !important;padding-bottom: 0px !important;}&#8221;][\/vc_column_inner][vc_column_inner el_class=&#8221;text-col&#8221; width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-32216aa0d8f80374c\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-32216aa0d8f80374c uvc-5757  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-32216aa0d8f80374c h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:10px;\">Improve customer experience<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-32216aa0d8f80374c .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">Gamification motivates customers to interact with a brand more often by incentivising them with rewards and recognition for their activities.<\/p>\n<p>At the same time, it makes the user experience more entertaining and engaging, which not only strengthens customer retention but also promotes loyalty and positive associations with the brand.<\/div><\/div>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6aa0d8f803771\" data-id=\"6aa0d8f803771\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column][vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; el_class=&#8221;content-row&#8221;][vc_column_inner el_class=&#8221;text-col&#8221; width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-19006aa0d8f803789\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-19006aa0d8f803789 uvc-2643  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-19006aa0d8f803789 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:10px;\">Reduce cost of acquisition &amp; process<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-19006aa0d8f803789 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">Automate campaign creation by importing planning data and campaign briefings directly:<\/p>\n<ul>\n<li>Create teasers using the integrated online graphics editor<\/li>\n<li>Workflow management \u2013 save over 25% of time<\/li>\n<li>Automate life cycle and transactional communications<\/li>\n<\/ul>\n<p><\/div><\/div>[\/vc_column_inner][vc_column_inner el_class=&#8221;image-col&#8221; width=&#8221;1\/2&#8243; css=&#8221;.vc_custom_1746795901276{background-image: url(https:\/\/www.elaine.io\/wp-content\/uploads\/2025\/05\/elaine-content-se.png?id=49530) !important;background-position: center !important;background-repeat: no-repeat !important;background-size: contain !important;}&#8221;][vc_single_image image=&#8221;49760&#8243; img_size=&#8221;full&#8221; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1746795919847{padding-top: 10px !important;padding-bottom: 10px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6aa0d8f8037ac\" data-id=\"6aa0d8f8037ac\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row full_width=&#8221;stretch_row&#8221; content_placement=&#8221;top&#8221; bg_type=&#8221;image&#8221; parallax_style=&#8221;vcpb-default&#8221; bg_image_new=&#8221;id^46922|url^https:\/\/www.elaine.io\/wp-content\/uploads\/2025\/04\/Background_New-Design-scaled.jpg|caption^null|alt^null|title^Background_New Design|description^null&#8221; bg_override=&#8221;full&#8221;][vc_column]<div class=\"ult-spacer spacer-6aa0d8f8037be\" data-id=\"6aa0d8f8037be\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_row_inner css=&#8221;.vc_custom_1642580776910{padding-top: 50px !important;padding-bottom: 50px !important;}&#8221;][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][vc_column_inner width=&#8221;2\/3&#8243;]<div id=\"ultimate-heading-97226aa0d8f8037d7\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-97226aa0d8f8037d7 uvc-72  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"center\" style=\"text-align:center\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-97226aa0d8f8037d7 h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;color:#ffffff;margin-bottom:15px;\">Book a demo<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-97226aa0d8f8037d7 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;color:#ffffff;margin-bottom:30px;\"><\/p>\n<p style=\"text-align: center;\">Book a demo tour now and see Elaine&#8217;s real-time marketing automation services for yourself.<\/p>\n<p><\/div><\/div><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-323c6d7996b6b785e9a9d459ae04de14 {\n  border-radius: 5px;\n  font-size: 16px;\n  line-height: 18px;\n}\n.btn-shadow#default-btn-323c6d7996b6b785e9a9d459ae04de14 {\n  box-shadow: 0 1px 6px rgba(0,0,0,0.12);\n  transition: box-shadow 0.2s ease-out, opacity 0.45s;\n}\n.btn-shadow#default-btn-323c6d7996b6b785e9a9d459ae04de14:hover {\n  box-shadow: 0 5px 11px 0 rgba(0,0,0,0.18), 0 4px 15px 0 rgba(0,0,0,0.15);\n}\n.btn-3d#default-btn-323c6d7996b6b785e9a9d459ae04de14 {\n  box-shadow: 0px 2px 0px 0px #000000;\n}\n.btn-3d#default-btn-323c6d7996b6b785e9a9d459ae04de14:hover {\n  box-shadow: 0px 2px 0px 0px #e0e0e0;\n}\n.btn-flat#default-btn-323c6d7996b6b785e9a9d459ae04de14 {\n  box-shadow: none;\n}\n.btn-flat#default-btn-323c6d7996b6b785e9a9d459ae04de14:hover {\n  box-shadow: none;\n}\n#default-btn-323c6d7996b6b785e9a9d459ae04de14.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-323c6d7996b6b785e9a9d459ae04de14 > i {\n  margin-right: 8px;\n  font-size: 16px;\n}\n#default-btn-323c6d7996b6b785e9a9d459ae04de14:not(:hover) {\n  border-width: 0px;\n  border-color: #ffffff !important;\n  color: #FFFFFF;\n  background: #003D26 !important;\n  padding: 16px 10px 16px 10px;\n}\n#default-btn-323c6d7996b6b785e9a9d459ae04de14:not(:hover) * {\n  color: #FFFFFF;\n}\n#default-btn-323c6d7996b6b785e9a9d459ae04de14:hover {\n  border-width: 0px;\n  border-color: #ffffff !important;\n  color: #42D64F;\n  background: #FFFFFF !important;\n  padding: 16px 10px 16px 10px;\n}\n#default-btn-323c6d7996b6b785e9a9d459ae04de14:hover * {\n  color: #42D64F;\n}\n#default-btn-323c6d7996b6b785e9a9d459ae04de14.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-323c6d7996b6b785e9a9d459ae04de14 > i {\n  margin-right: 8px;\n}<\/style><div class=\"btn-align-center\"><a href=\"https:\/\/www.elaine.io\/en\/demo-elaine\/\" class=\"default-btn-shortcode dt-btn link-hover-off btn-flat \" id=\"default-btn-323c6d7996b6b785e9a9d459ae04de14\" style=\"width:250px;\" title=\"JETZT DEMO BUCHEN\"><span>BOOK DEMO<\/span><\/a><\/div>[\/vc_column_inner][vc_column_inner width=&#8221;1\/6&#8243;][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6aa0d8f80386e\" data-id=\"6aa0d8f80386e\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6aa0d8f80387f\" data-id=\"6aa0d8f80387f\" data-height=\"50\" data-height-mobile=\"50\" data-height-tab=\"50\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[vc_row_inner equal_height=&#8221;yes&#8221; content_placement=&#8221;middle&#8221; disable_element=&#8221;yes&#8221; el_class=&#8221;content-row&#8221;][vc_column_inner el_class=&#8221;image-col&#8221; width=&#8221;1\/2&#8243;][vc_single_image image=&#8221;50130&#8243; img_size=&#8221;800&#215;800&#8243; alignment=&#8221;center&#8221; css=&#8221;.vc_custom_1746811457290{padding-top: 10px !important;padding-bottom: 10px !important;}&#8221;][\/vc_column_inner][vc_column_inner el_class=&#8221;text-col&#8221; width=&#8221;1\/2&#8243;]<div id=\"ultimate-heading-52886aa0d8f80389a\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-52886aa0d8f80389a uvc-4738  uvc-heading-default-font-sizes\" data-hspacer=\"no_spacer\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-heading-spacer no_spacer\" style=\"top\"><\/div><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-52886aa0d8f80389a h2'  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}' ><h2 style=\"--font-weight:theme;margin-bottom:10px;\">Case Study: PAYBACK<\/h2><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-52886aa0d8f80389a .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:normal;\">In this case study we show how PAYBACK was able to reduce time spent creating marketing campaigns by more than 25 per cent overall by using our content processing solution.<\/p>\n<p>We also present the real-time sending of transactional emails at the POS.<\/div><\/div><style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">#default-btn-fb015e39f9183cb85ec52384c775149a.ico-right-side > i {\n  margin-right: 0px;\n  margin-left: 8px;\n}\n#default-btn-fb015e39f9183cb85ec52384c775149a > i {\n  margin-right: 8px;\n}<\/style><a href=\"https:\/\/www.elaine.io\/en\/payback-case-study\/\" class=\"default-btn-shortcode dt-btn dt-btn-m link-hover-off btn-inline-left  vc_custom_1746480285378\" target=\"_blank\" id=\"default-btn-fb015e39f9183cb85ec52384c775149a\" style=\"width:250px;\" rel=\"noopener\"><span>DOWNLOAD CASE STUDY<\/span><\/a>[\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row][vc_row][vc_column]<div class=\"ult-spacer spacer-6aa0d8f80391f\" data-id=\"6aa0d8f80391f\" data-height=\"100\" data-height-mobile=\"100\" data-height-tab=\"100\" data-height-tab-portrait=\"\" data-height-mobile-landscape=\"\" style=\"clear:both;display:block;\"><\/div>[\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row full_width=&#8221;stretch_row&#8221; 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