{"id":53917,"date":"2026-06-09T11:12:48","date_gmt":"2026-06-09T09:12:48","guid":{"rendered":"https:\/\/www.elaine.io\/?p=53917"},"modified":"2026-06-10T10:57:33","modified_gmt":"2026-06-10T08:57:33","slug":"entirely-unveils-elaine-io-the-next-generation-of-customer-engagement","status":"publish","type":"post","link":"https:\/\/www.elaine.io\/en\/entirely-unveils-elaine-io-the-next-generation-of-customer-engagement\/","title":{"rendered":"Entirely Unveils Elaine.io: The Next Generation of Customer Engagement \u2013 AI-First, Compliant, and Open to Existing Martech Stacks"},"content":{"rendered":"

[vc_row][vc_column width=”1\/6″][\/vc_column][vc_column width=”2\/3″][vc_column_text css=””]Bonn, June 10, 2026 – ELAINE technologies, a leading provider of customer engagement solutions and part of the open martech ecosystem Entirely, today announced Elaine.io, the next generation of its platform.\u00a0Built as an AI-first personalization and engagement platform, Elaine.io is the first solution of its kind to deliver enterprise-scale performance with full GDPR compliance. It brings together AI-powered capabilities\u00a0<\/span><\/span><\/span>\u2013<\/span>\u00a0from audience identification and campaign optimization to autonomous journey orchestration\u00a0<\/span>\u2013<\/span>\u00a0in an open, composable architecture. Elaine is part of the Entirely Marketing Value Chain, through which Entirely enables its customers to drive seamless, data-driven value across the entire marketing process.<\/span><\/span>\u00a0<\/span><\/strong><\/b><\/p>\n

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Designed for the AI-First Era<\/span><\/span>\u00a0<\/span><\/strong><\/p>\n

Elaine.io supports marketing teams within the Marketing Value Chain on three levels: with AI Copilots for efficient work using non-personal data; with AI-Autopilot for fully automated, agentic processes; and as a pure core system for organizations that prefer not to use AI at all. In practice, this means marketing teams can capture the productivity gains of AI at their own pace \u2013 without being forced to hand over personal data or cede control \u2013 while staying fully <\/span>compliant<\/span>\u00a0the entire way.<\/span><\/span><\/span>\u00a0<\/span><\/p>\n

Elaine’s proprietary AIDO (AI-Driven Orchestration) Copilot and AIDO Agents help marketers dynamically\u00a0<\/span>identify<\/span>\u00a0audiences, generate and\u00a0<\/span>optimize<\/span>\u00a0content, evaluate multivariate tests automatically, and continuously improve campaigns\u00a0<\/span><\/span><\/span>\u2013<\/span>\u00a0all through direct dialogue with a new AI-augmented user interface.<\/span><\/span>\u00a0<\/span><\/p>\n

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A New Interface Paradigm: AI-Augmented Workflows for Power and Casual Users<\/span><\/b>\u00a0<\/span><\/p>\n

Elaine.io introduces a new user interface designed for both experienced power users and less technically inclined team members. Complex customer journeys can be created, evaluated, and\u00a0optimized\u00a0directly from a brief\u00a0\u2013\u00a0with templates and reports generated through conversation. The new AI coding interface enables custom configurations without developer support, directly within the\u00a0copilot\u00a0dialogue.<\/span>\u00a0<\/span><\/p>\n

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AI-First Messages: Communication for the Age of Consumer AI<\/span><\/b>\u00a0<\/span><\/p>\n

With “AI-First Messages,” Elaine.io addresses a new reality: roughly 40 percent of consumers already use AI tools to filter, read, or prioritize their email. Elaine.io is the first platform to optimize messages specifically for smart inboxes \u2013 including through invisible metadata \u2013 to increase their relevance for AI-based assistants. This innovation earned Elaine a Stevie\u00ae Award in the “Technical Innovation of the Year” category at the 22nd International Business Awards\u00ae.<\/span>\u00a0<\/span><\/p>\n

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Open, Integration-Ready, and Built to Last<\/span><\/b>\u00a0<\/span><\/p>\n

Elaine.io is engineered for integration from the\u00a0ground up. A built-in personalization CDP delivers centralized data alignment across customer, transaction, and content data whenever needed. Open APIs\u00a0\u2013\u00a0including\u00a0OpenAPI\u00a0and MCP\u00a0\u2013\u00a0enable the seamless integration of external AI tools, custom LLMs, and existing\u00a0martech\u00a0systems. The platform can be deployed centrally, headless, or as a modular\u00a0component, and scales with the unique requirements of each organization.<\/span>\u00a0<\/span><\/p>\n

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Made and Run in Germany \u2013 Compliance by Design<\/span><\/b>\u00a0<\/span><\/p>\n

Despite its extensive use of AI, Elaine.io meets the highest data protection standards. The platform is designed to be 100 percent data privacy by design and 100 percent GDPR compliant, is operated entirely in Germany, and is certified to ISO 27001 and ISO 27018, as well as compliant with NIS2 and the German Federal Office for Information Security (BSI) Email Security Level Gold. AI-powered features can be deployed transparently, securely, and in full compliance with regulations\u00a0\u2013\u00a0even in regulated industries such as financial services, insurance, and the public sector.<\/span>\u00a0<\/span><\/p>\n

“With Elaine.io, we’ve made a deliberate move into the next generation of marketing,” said Stefan von Lieven, CEO of ELAINE Technologies. “Today, our customers need more than powerful marketing tools\u00a0<\/span><\/span>\u2013<\/span><\/span>\u00a0<\/span><\/span><\/span>t<\/span><\/span>hey need to act on the reality that nearly half of consumers\u00a0<\/span><\/span><\/span>are about to\u00a0<\/span><\/span>read email through an AI layer. Elaine.io is the first platform engineered to\u00a0<\/span><\/span><\/span>make messages legible to those AI assistants \u2013 and to do it on infrastructure that is GDPR-compliant and <\/span>operated<\/span>\u00a0entirely in Germany. That combination, AI relevance with no compliance trade-off, is what AI-first by design means for us.”<\/span><\/span><\/span>\u00a0<\/span><\/em><\/p>\n

Elaine.io is part of the Entirely ecosystem, which\u00a0<\/span>\u2013<\/span>\u00a0together with\u00a0<\/span>Marmind<\/span>,\u00a0<\/span>Censhare<\/span>, Elaine, Facelift, and\u00a0<\/span>Epoq<\/span>\u00a0<\/span>s building a connected world of marketing technology. More than 2,800 companies worldwide rely on Entirely solutions, including BMW, IKEA, PAYBACK, and REWE. Elaine.io will be unveiled at DMEXCO<\/span>\u00a02026. Learn more at\u00a0<\/span><\/span><\/span>https:\/\/www.elaine.io\/en\/<\/span><\/span><\/a>.<\/span><\/span>\u00a0<\/span><\/p>\n

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Media contact:<\/span><\/b><\/p>\n

ELAINE technologies GmbH<\/span>
\nZanderstra\u00dfe 7<\/span>
\n53177 Bonn<\/span>
\nKatrin Hillebrand<\/span><\/p>\n

pr@elaine.io<\/span><\/a>[\/vc_column_text]

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