PAYBACK is one of the largest marketing platforms worldwide and reaches over 30 million users in Germany alone – across all channels. To send out more than 1 billion highly personalized emails per year, PAYBACK relies on over 1,000 selection criteria – while coordinating with over 650 partners. This is a challenge in terms of scaling, speed, and coordination.
Elaine has significantly simplified campaign management through standardized processes, centralized approval workflows, and real-time capabilities.