ELAINE

Shine with better

marketing every day

Customer engagement with ELAINE

Valuable customer relationships: highly individualised, automated and cross-channel. ELAINE is the rapidly deployable and extremely flexible customer engagement platform that enables marketing teams in companies to implement sustainably successful dialogue marketing with significantly better results and less operational effort.

CONNECT

Use data, events, triggers, workflows and content with ELAINE. Easily and seamlessly integrated with over 1,400 connectors for your existing system landscape.

AUTOMATE

Enable your marketing team to achieve significantly better results with less operational effort. With automated, flexibly customisable campaign orchestration.

ENGAGE

Valuable customer relationships through highly individualised omnichannel dialogue marketing. With perfect communication at the right moment & context.

Omnichannel Marketing Automation

Maximum personalisation for customers – in the perfect channel at the perfect time. ELAINE enables you to create highly personalised interactions quickly and effortlessly.

Automate marketing, data processing, processes and workflows for exactly the right moment.

Transactional Emails

Use transactional emails as a marketing booster in the customer journey: gain opt-ins, generate additional sales, avoid returns – with the ELAINE Transactional Message Hub.

Convert your existing transactional emails into high-quality HTML emails in real time during dispatch and enrich them with individualised marketing and service content. The ELAINE Transactional Message Hub optimises and ensures the delivery of your transactional mails.

ELAINE FOR YOUR INDUSTRY

In digital dialogue marketing, marketers across all industries are faced with the challenge of developing data-driven, personalised marketing strategies that guarantee data protection and at the same time enable an effective customer approach.

One in three DAX companies and international key players such as BMW, PAYBACK, REWE, dm, ING, AmericanExpress, CosmosDirekt, Web.de and DHL rely on ELAINE and create valuable customer relationships through highly individualised and automated customer communication.

0
%
of German Internet users are in contact with companies via ELAINE
0
%
of all eCommerce transactions in Germany are extended via ELAINE

ELAINE IS PART OF ENTIRELY BY DUMONT

ELAINE technologies has been part of Entirely by DuMont (formerly UNITED Marketing Technologies) since 2022.

With more than 500 employees at seven locations, Entirely is a group of innovative marketing technology companies that support companies in achieving marketing excellence with an innovative best-of-breed approach.

Today, the Entirely Group includes the companies facelift, censhare, MARMIND and ELAINE – all with a focus on scalable software-as-a-service business models in the MarTech context.

News from ELAINE

ELAINE receives German Stevie Awards

ELAINE has won several German Stevie Awards 2023: In the category “Saving Energy” the software receives the coveted trophy in gold and in the category “Business Technology Solution – Marketing / Public Relations Solutions” the silver award.

UNITED becomes Entirely by Dumont

With Entirely, DuMont, one of the leading media and technology companies in Germany, is presenting the first open, international MarTech ecosystem. The launch is scheduled for the first half of 2025. The aim of Entirely is to connect the world’s leading MarTech applications and offer companies a unique, seamlessly integrated system for their individual marketing requirements.

ELAINE is ClimatePartner-certified

For the third year in a row, the company has had its corporate carbon footprint recorded, calculated and offset. This year, ELAINE received certification together with the Dumont Group after ClimatePartner scrutinised the companies in detail.