Elaine Customer Engagement

Shine with better marketing every day!

Real-Time. Relevant. Tailored: How to truly engage
your customers

Today’s customers expect personalized communication—at the right time, through the right channel, and with relevant content. Elaine helps you meet this challenge with AI-driven engagement and maximum personalization, enabling seamless customer journeys instead of isolated campaigns.

Maximum personalisation

Maximum personalisation for customers – on the perfect channel at the optimal time. Elaine enables you to quickly and effortlessly create highly personalised interactions yourself.

Intelligent omnichannel

Reach your customers consistently and seamlessly across all relevant channels, optimally tailored to the needs of your target group and at their preferred touchpoints. This is how you improve the customer experience and sustainably strengthen customer loyalty.

Deep Automation

Automate data processing, marketing processes and workflows, and create campaigns of any complexity for greater efficiency with significantly better results.

AI Optimisation & Insights

Optimise your customer communications, generate new audience insights and significantly improve your campaign results with the help of AI-powered multivariate testing.

100% compliance and data protection

Ensure the protection of your data and compliance with important regulations – we offer you a comprehensive range of tools and services specifically designed to keep your information secure.

Elaine Key Values for your marketing

With Elaine, countless use cases can be implemented. Here you will find a small selection of the values that the use of Elaine brings. Let yourself be inspired!

Increase customer loyalty

With Elaine‘s innovative, interactive emails, you can create unique customer experiences. Communicate with your customers in a highly personalised way and offer them a perfect customer experience – this strengthens customer loyalty and satisfaction.
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Increased productivity through the automation of operational steps in marketing that were previously carried out manually.
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Increased efficiency through automated newsletter processes and easy customisation of templates for collaboration.

Increase productivity

With automated processes, well-orchestrated campaigns and the use of AI to create mail content and optimise delivery, Elaine can significantly increase the productivity and efficiency of marketing teams!

More opt-ins and sales through transactional emails

Use transactional emails to boost marketing along the customer journey: gain opt-ins, generate additional sales, avoid returns – with the Elaine Transactional Message Hub.

Elaine is part of Entirely by DuMont

Entirely is the first open ecosystem for “Tailored Marketing at Scale”. Founded by Marmind, Censhare, Elaine, and Facelift, Entirely is creating a whole new, interconnected world of marketing technology—making it more than just a product or platform. It’s a community of experts and a catalyst for marketing that truly matters.