ELAINE Customer Engagement










Real-Time. Relevant. Tailored: How to Truly Engage Your Customers
Today’s customers want to be addressed individually – at the right time, through the right channel and with relevant content. The key lies in transformation: moving away from individual campaigns towards well-thought-out, fluid customer journeys. Find out how ELAINE can support your company in meeting this challenge – with AI-driven engagement & maximum personalisation.
Maximum personalisation


Intelligent omnichannel
Deep Automation


AI Optimisation & Insights
100% compliance and data protection

ELAINE Key Values for your marketing
Increase customer loyalty

Increase productivity
More opt-ins and sales through transactional emails

With ELAINE, we can send personalized content & offers quickly and efficiently to the right customer segments, which increases the relevance of our customer communication. On the NPS scale, ELAINE gets a nine from me for the product and a ten for the great support.
ELAINE is the perfect tool for holistic, data-based email marketing. Transactional emails and complex automations offer a wide range of possibilities for an optimal customer-centric approach. And thanks to the extensive editor, personalised mailings can be designed in no time at all.
ELAINE has given our email marketing a boost towards automation and personalisation, while simplifying our processes. Thanks to the flexible interface, the software could be embedded into our existing infrastructure.
ELAINE convinced us both with their know-how and many years of experience in real-time marketing automation as well as with their high compliance and enterprise IT standards.
In ELAINE we have found the right partner to make even better use of our customer data and to make our digital dialogue marketing even more customer-centric and efficient.
ELAINE has supported us from the very beginning with its well-founded experience, both in their expertise for digital customer communication as well as with the necessary technical solution competence.

ELAINE IS PART OF ENTIRELY BY DUMONT
With more than 500 employees at seven locations, Entirely is a group of innovative marketing technology companies with the goal of connecting leading MarTech applications worldwide and offering companies a unique, seamlessly integrated system for their individual marketing needs.
Today, the Entirely Group includes the companies facelift, censhare, MARMIND and ELAINE – all of which focus on scalable software-as-a-service business models in the context of marketing technology.