ELAINE
Lift your marketing
to the next level
Why customers chose Customer Engagement with ELAINE
Valuable customer relationships: highly individualised, automated and cross-channel. ELAINE is the rapidly deployable and extremely flexible customer engagement platform that enables marketing teams in companies to implement sustainably successful dialogue marketing with significantly better results and less operational effort.
ELAINE MARKETING AUTOMATION
Automate marketing, data processing, processes and workflows for exactly the right moment.
ELAINE TRANSACTIONAL MESSAGE HUB
Convert your existing transactional emails into high-quality HTML emails in real time during dispatch and enrich them with individualised marketing and service content. The ELAINE Transactional Message Hub optimises and ensures the delivery of your transactional mails.
ELAINE HIGHLIGHTS
NEXT LEVEL EMAIL MARKETING
Individualised emails for every single customer like PAYBACK! Customer retention with CRM, order and tracking data in transactional emails such as REWE! Three-digit result uplifts through multivariate testing such as RTL!
INTERACTIVE EMAILS
Easily integrate interactive message elements into your emails. In ELAINE, you can integrate several different interactive components, e.g. a micro-shop, into your emails using drag & drop and edit them in the ELAINE Message Editor.
MULTIVARIATE TESTING FOR PERFECT RESULTS
Automated, multivariate tests with more than 150 communication variants in a multi-stage campaign can be used to identify and optimise the criteria that are relevant for customer acquisition using numerous parameters – supported by AI!
With ELAINE, we can send personalized content & offers quickly and efficiently to the right customer segments, which increases the relevance of our customer communication. On the NPS scale, ELAINE gets a nine from me for the product and a ten for the great support.
ELAINE is the perfect tool for holistic, data-based email marketing. Transactional emails and complex automations offer a wide range of possibilities for an optimal customer-centric approach. And thanks to the extensive editor, personalised mailings can be designed in no time at all.
ELAINE has given our email marketing a boost towards automation and personalisation, while simplifying our processes. Thanks to the flexible interface, the software could be embedded into our existing infrastructure.
artegic convinced us both with their know-how and many years of experience in real-time marketing automation as well as with their high compliance and enterprise IT standards.
In artegic we have found the right partner to make even better use of our customer data and to make our digital dialogue marketing even more customer-centric and efficient.
artegic has supported us from the very beginning with its well-founded experience, both in their expertise for digital customer communication as well as with the necessary technical solution competence.