ELAINE

Lift your marketing
to the next level

Why customers chose Customer Engagement with ELAINE

Valuable customer relationships: highly individualised, automated and cross-channel. ELAINE is the rapidly deployable and extremely flexible customer engagement platform that enables marketing teams in companies to implement sustainably successful dialogue marketing with significantly better results and less operational effort.

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more Individualised emails generate transactions than non-individualised emails.
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time savings in email creation can be realised through efficient content processing.
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uplift in results can be achieved in the long term through intelligent testing of email marketing campaigns.
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more product reviews are possible through the integration of interactive elements in emails.

ELAINE MARKETING AUTOMATION

Maximum personalisation for customers – in the perfect channel at the perfect time. With ELAINE, you can create highly personalised interactions quickly and effortlessly.

Automate marketing, data processing, processes and workflows for exactly the right moment.

ELAINE TRANSACTIONAL MESSAGE HUB

Use transactional emails as a marketing booster in the customer journey: gain opt-ins, generate additional sales, avoid returns – with the ELAINE Transactional Message Hub.

Convert your existing transactional emails into high-quality HTML emails in real time during dispatch and enrich them with individualised marketing and service content. The ELAINE Transactional Message Hub optimises and ensures the delivery of your transactional mails.

ELAINE HIGHLIGHTS

NEXT LEVEL EMAIL MARKETING

Leading email marketers rely on ELAINE for their email marketing: highly customised, automated, real-time capable, 100% GDPR-compliant and easy to integrate with your existing system landscape.

Individualised emails for every single customer like PAYBACK! Customer retention with CRM, order and tracking data in transactional emails such as REWE! Three-digit result uplifts through multivariate testing such as RTL!

INTERACTIVE EMAILS

Interactive content in emails leads to higher user engagement and more attention in email marketing. And yet interactive content is still rare in email marketing.

Easily integrate interactive message elements into your emails. In ELAINE, you can integrate several different interactive components, e.g. a micro-shop, into your emails using drag & drop and edit them in the ELAINE Message Editor.

MULTIVARIATE TESTING FOR PERFECT RESULTS

Use multivariate testing with ELAINE and increase the acquisition of new customers via email marketing, for example.

Automated, multivariate tests with more than 150 communication variants in a multi-stage campaign can be used to identify and optimise the criteria that are relevant for customer acquisition using numerous parameters – supported by AI!

Demo request

Would you like to find out more about customer engagement with ELAINE? Apply for an ELAINE demo access. We will give you a call.

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