ELAINE DELIVERY

High-performing &
reliable customer
communication

ELAINE DELIVERY FOR PERFECT CUSTOMER COMMUNICATION

Valuable customer relationships through highly individualised and automated omnichannel customer communication with ELAINE.
High-performance and secure delivery of your transactional messages with the ELAINE Transactional Message Hub.
Sustainably successful dialogue marketing with significantly better results and less operational effort.

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more transactions are generated by personalised emails compared to non-personalised emails.
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more sales are generated with customers from whom you have an e-mail marketing opt-in. Use your transactional emails for this too!
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Time savings in email creation can be realised through efficient content processing.

EMAIL

Leading email marketers rely on ELAINE for high-end email marketing: highly customised, automated, real-time capable, 100% GDPR-compliant and easy to integrate with your existing system landscape.

Individualised emails for every single customer like PAYBACK! Customer retention with CRM, order and tracking data in transactional emails such as REWE! Three-digit result uplifts through multivariate testing such as RTL!

Einfache Bedienung in ELAINE

MOBILE PUSH

Mobile push as a channel in dialogue marketing offers the opportunity to interact directly and promptly with the target group by sending relevant messages to mobile devices, which ensures a high level of attention and interaction.

By personalising content and targeting, marketers can build stronger customer loyalty and achieve an improved conversion rate by addressing individual needs and preferences.

SMS

The use of SMS in dialogue marketing in combination with other marketing channels creates a consistent and holistic customer experience. The simplicity and ubiquity of SMS enables broad accessibility to the target group, allowing personalised content and targeted messages to be used effectively for improved customer loyalty and higher conversion rates.

SMS is also a cost-effective way to send time-sensitive information and connect directly with recipients, which is particularly beneficial in situations such as appointment reminders or special offers.

TRANSACTIONAL EMAILS AS A MARKETING BOOSTER

Send transactional emails customised and enriched with marketing elements, service information and dynamic content, e.g. cross-sell and upsell offers.

ELAINE also handles the dispatch of transactional emails from your shop backend, individualised and with perfect design. By sending via the ELAINE dispatch network, your transactional emails are also delivered with high performance and security, with certified whitelisting.

Demo request

You want to learn more about ELAINE? Apply for an ELAINE demo access. We will contact you by phone.

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Your data will not be transferred to third parties. You can revoke your agreement with a click in every email.

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