Customers
Selected references
Our competence is based on over 18 years of experience in best-practice projects with numerous well-known customers.
Case Study: Burda
Our case study shows how Burda leveraged revenue potential and laid the foundation for scalable marketing.
Case Study: Arag
Our case study shows how ARAG is taking its communications to the next level by integrating the ELAINE Transactional Message Hub and kwsoft’s SerieM/ CCM solution.
Case Study: CosmosDirekt
In this case study, we show how CosmosDirekt was able to achieve open rates of over 40 per cent and click rates of up to 11.8 per cent using an automated reactivation campaign with contextual segmentation. The conversion rate and therefore the proportion of previously lost users with whom additional business was achieved was more than two per cent.
Case Study: RTL
In the launch phase of TV-NOW, RTL focused on interactive, intensive variant optimisation using the artegic ELAINE® marketing automation solution. New customer acquisitions were partially automated, and multivariant tests were developed and conducted. In the launch phase alone, more than 150 communication variants were implemented in multilevel campaigns. The intelligent, multivariant optimisation achieves a result uplift of 575 per cent with open rates of up to 50 per cent.
Case study: BMW JAWA
BMW Group employees can test-drive new vehicles and young used vehicles of the brands BMW and MINI. This is made possible by the specialist department Sales to Employees (JAWA). JAWA regularly offers test drive events so that interested parties can try out different models.
In the case study, we show you how JAWA has been able to realise a consistent customer journey through the automation and digitalisation of processes, while at the same time using human resources more effectively and how easy marketing communication, planning and implementation of customer and sales events with ELAINE can be.
In the case study, we show you how JAWA has been able to realise a consistent customer journey through the automation and digitalisation of processes, while at the same time using human resources more effectively and how easy marketing communication, planning and implementation of customer and sales events with ELAINE can be.
Case study: Detlev Louis
Detlev Louis pursues a consistent customer-centric approach in digital dialog marketing. This case study shows how Detlev Louis improved customer satisfaction through the automated delivery of the right offer at the right time by email marketing and is now able to react to market potential more quickly.
Case study: Generali
Generali, one of the largest global insurance groups and asset managers, relies on consistent digitization for sending transactional information such as invoices and contract documents. To this end, the company is integrating the ELAINE Transactional Message Hub and POSY-OutputFactory from SET GmbH.
Case Study: CEWE
In this case study, we show you how CEWE uses Elaine to scale complex transactional email processes internationally, reliably sending over 1.25 million messages per day while achieving maximum efficiency and data protection standards.
