ELAINE
SMART PRODUCTS
For higher engagement,
improved conversion rates,
stronger customer loyalty & insights
improved conversion rates,
stronger customer loyalty & insights
ELAINE SMART PRODUCTS for long-term customer relationships
Retail and e-commerce are facing major challenges: Fluctuating consumer demand,
rising costs for customer acquisition and intense competition meet changing customer expectations and new
changing customer expectations and new technologies. The winners are retailers who use clever marketing and
CRM strategies to build long-term customer relationships with high customer lifetime value.
SMART PRODUCTS für E-Commerce
SMART PRODUCTS opens up new possibilities for e-commerce: interactive user guidance along the categories increases reach by up to 60%. At the same time, an app-like customer experience (CX) ensures an impressive 70% increase in product interaction.
SMART PRODUCTS für Retail
With Smart Products, retail becomes an experience: personalised offers at store level, combined with interest tracking through the click history, create maximum relevance for customers. Thanks to the seamless integration of current special offers and a larger product selection directly in the email, there is no media discontinuity and conversion is increased.
WHITEPAPER: ELAINE SMART PRODUCTS
In our whitepaper we show you, among other things:
- why interactive product newsletters help to create a perfect customer experience.
- how SMART PRODUCT can be used in retail and e-commerce.
Jan Patrick Turra
Head of Content Marketing, CosmosDirekt
With ELAINE, we can send personalized content & offers quickly and efficiently to the right customer segments, which increases the relevance of our customer communication. On the NPS scale, ELAINE gets a nine from me for the product and a ten for the great support.
Valesca Gräber
Digital Marketing Consultant, Key-Work
ELAINE is the perfect tool for holistic, data-based email marketing. Transactional emails and complex automations offer a wide range of possibilities for an optimal customer-centric approach. And thanks to the extensive editor, personalised mailings can be designed in no time at all.
Anika Seidl
Teamleader CRM & Loyalty, Ravensburger
ELAINE has given our email marketing a boost towards automation and personalisation, while simplifying our processes. Thanks to the flexible interface, the software could be embedded into our existing infrastructure.
Marco Müller
Expertise Lead in the area Base & Core Services , ING Germany
artegic convinced us both with their know-how and many years of experience in real-time marketing automation as well as with their high compliance and enterprise IT standards.
Melanie Morsch
Digital Customer Experience Manager, CosmosDirekt
In artegic we have found the right partner to make even better use of our customer data and to make our digital dialogue marketing even more customer-centric and efficient.
Robert Dube
Head of Video On Demand, RTL Interactive
artegic has supported us from the very beginning with its well-founded experience, both in their expertise for digital customer communication as well as with the necessary technical solution competence.