In-app messaging that converts in real time

Reach your users where they are active.

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Higher relevance at the moment of use

With in-app messages from ELAINE, you can reach your users exactly when they are ready to interact – live in the app, fully personalised and seamlessly embedded in your omnichannel journey. Whether it’s upsells, reminders or product help, you can create context-relevant experiences that work.
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greater interaction through messaging directly at the moment of app use
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higher interaction through messaging directly at the moment of app use

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Book a demo tour now and see ELAINE’s real-time marketing automation services for yourself.

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You can't get any closer to the user

In-app messaging offers a unique advantage: your target audience is already active – and ready for the next step. With ELAINE, you can dynamically personalise content based on user behaviour, segments or real-time triggers – without detours or delays.

One platform, all touchpoints

Whether email, push, SMS or in-app – ELAINE combines all channels in one system. This allows you to orchestrate across channels, address users in a context-sensitive manner and automatically adapt journeys at any time. In-app thus becomes the perfect channel for micro-moments with a big impact.

Jan Patrick Turra
Head of Content Marketing, CosmosDirekt

With ELAINE, we can send personalized content & offers quickly and efficiently to the right customer segments, which increases the relevance of our customer communication. On the NPS scale, ELAINE gets a nine from me for the product and a ten for the great support.

Valesca Gräber
Digital Marketing Consultant, Key-Work

ELAINE is the perfect tool for holistic, data-based email marketing. Transactional emails and complex automations offer a wide range of possibilities for an optimal customer-centric approach. And thanks to the extensive editor, personalised mailings can be designed in no time at all.

Anika-Seidl_Teamleader-CRM-&-Loyalty _Ravensburger
Anika Seidl
Teamleader CRM & Loyalty, Ravensburger

ELAINE has given our email marketing a boost towards automation and personalisation, while simplifying our processes. Thanks to the flexible interface, the software could be embedded into our existing infrastructure.

Marco Müller
Marco Müller
Expertise Lead in the area Base & Core Services , ING Germany

ELAINE convinced us both with their know-how and many years of experience in real-time marketing automation as well as with their high compliance and enterprise IT standards.

Melanie Morsch
Melanie Morsch
Digital Customer Experience Manager, CosmosDirekt

In ELAINE we have found the right partner to make even better use of our customer data and to make our digital dialogue marketing even more customer-centric and efficient.

Robert Dube
Robert Dube
Head of Video On Demand, RTL Interactive

ELAINE has supported us from the very beginning with its well-founded experience, both in their expertise for digital customer communication as well as with the necessary technical solution competence.

ELAINE IN-APP SKILLS

  • Real-time communication: Respond immediately to user actions – without losing time or breaking the media flow.
  • Seamless omnichannel orchestration: Combine in-app with email, push notifications and more from a central platform.
  • Maximum personalisation: Content, designs and triggers tailored to individual user behaviour.
  • No app updates required: Messages can be created and sent directly in ELAINE – no development support required.
  • High-conversion micro-moments: Place offers, notifications or interactions exactly when they matter.
  • GDPR-compliant & data-centric: Fully integrated into your user profile – for consistent and secure communication.