Unlock Growth Potential

Capture attention & delight customers with personalized messaging.
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Jan Patrick Turra
Head of Content Marketing, CosmosDirekt

With ELAINE, we can send personalized content & offers quickly and efficiently to the right customer segments, which increases the relevance of our customer communication. On the NPS scale, ELAINE gets a nine from me for the product and a ten for the great support.

Valesca Gräber
Digital Marketing Consultant, Key-Work

ELAINE is the perfect tool for holistic, data-based email marketing. Transactional emails and complex automations offer a wide range of possibilities for an optimal customer-centric approach. And thanks to the extensive editor, personalised mailings can be designed in no time at all.

Anika-Seidl_Teamleader-CRM-&-Loyalty _Ravensburger
Anika Seidl
Teamleader CRM & Loyalty, Ravensburger

ELAINE has given our email marketing a boost towards automation and personalisation, while simplifying our processes. Thanks to the flexible interface, the software could be embedded into our existing infrastructure.

Marco Müller
Marco Müller
Expertise Lead in the area Base & Core Services , ING Germany

ELAINE convinced us both with their know-how and many years of experience in real-time marketing automation as well as with their high compliance and enterprise IT standards.

Melanie Morsch
Melanie Morsch
Digital Customer Experience Manager, CosmosDirekt

In ELAINE we have found the right partner to make even better use of our customer data and to make our digital dialogue marketing even more customer-centric and efficient.

Robert Dube
Robert Dube
Head of Video On Demand, RTL Interactive

ELAINE has supported us from the very beginning with its well-founded experience, both in their expertise for digital customer communication as well as with the necessary technical solution competence.

HYPER-PERSONALISATION

PAYBACK uses ELAINE to hyper-personalise its newsletter, tailored precisely to the needs and preferences of its customers:

  • Over 1,000 characteristics are used to select the appropriate customers for each ad in a highly individualised way.
  • Exactly the 7 ads per customer are determined that have the highest relevance for that customer in an email.

IMPROVE CUSTOMER EXPERIENCE

Interactive content in emails leads to greater engagement and more attention from users in email marketing – and thus to higher conversion rates! Nevertheless, interactive content is still rare in email marketing. With ELAINE, you can now easily integrate interactive content into your emails and edit it in the ELAINE Message Editor.

INTELLIGENT OMNICHANNEL

For a perfect customer experience, greater engagement and higher conversion rates, messages must reach customers with the right approach, in the right context, via the right channel and at the right moment.
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