Multilingual Email Marketing – a Challenge for Content Processing

Process

International companies, as well as companies working in multilingual markets, such as Switzerland, must communicate with users in different languages in their email marketing. No matter whether the content of the marketing messages is adapted to the individual target markets or whether a standardised communication strategy is followed: every additional language increases the complexity of…

Individualised Lifecycle Communication in the Online Dialogue Through Marketing Automation

Communication, Data, Process

Customer demands and marketing competition are continuously growing. In direct digital marketing, it is important to lead a number of granular communications at different touchpoints and to do this in the most individualised manner possible for each user. This is not an easy task, as the recipient determines the location, time, channel and context and…