Data protection and data security – high standards lead to competitive advantages

Legal and political developments such as the GDPR, but also the increasing sensitivity of customers, make data protection and data security an increasingly important challenge for companies that process personal data for marketing purposes.But high standards of data protection and data security are not only a duty, they are also a competitive advantage. Customers are…

Stevie Gold Winner 2020

In 2020 artegic and BMW Group Central and Southeastern Europe (BMW CS) are awarded the golden Stevie International Business Award. The award is presented for the marketing automation campaign “Car Handover Anniversary Mail”.   Gold 2020 Stevie Winner International Business Award  

Artificial intelligence helps you to optimize more efficiently

Artificial intelligence opens up new possibilities for optimization in digital dialogue marketing. AI processes help to identify the context in which a customer is currently using the product and to select the appropriate communication for this context.This works even if the data quality is poor, because self-learning algorithms are becoming increasingly better at interpreting even…

Realtime customer centricity – focus on the customer

Today, customers confront companies with increasing demands on the customer experience in digital dialogue marketing. They expect the desired information to be available anytime and anywhere, in line with their current needs. Customers are familiar with best-in-class approaches to customer experience and all providers are measured against these. An essential component of these best-in-class approaches…