Using SMS surveys for your marketing

You should always be attentive to the needs of your customers and obtain regular feedback. Improving in areas such as communication, customer service etc. is not an end in itself. Ultimately, these improvements can only be considered improvements if your customer perceives them as such, even if optimizations have otherwise been implemented perfectly. Collecting feedback…

The health insurance company “Techniker Krankenkasse” relies on ELAINE technology by artegic

The health insurance company “Techniker Krankenkasse” relies on solutions of the consulting and technology provider artegic AG for its marketing automation and digital dialogue. Digital dialogue marketing and, in particular, automated mailing campaigns are becoming increasingly important for Techniker Krankenkasse. In order to meet the high demands of policyholders for a customer-centric customer experience, the…